Network Operations Centre

Vodafone Based Circuits

We are aware of an issue causing a number of Vodafone based circuits to be unreachable. Investigations are already underway with the carrier and further updates will follow as and when we have them.


Published: Sat, 04 Aug 2018 20:58:35 +0000
Planned Maintenance: Pulsant Scolocate

Tuesday 7th Aug 00:01 – 06:00

During the above windows we will be completing planned maintenance to upgrade our core equipment, edi531-rtr-1.core.enta.net.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Transit, EWCS, Leased lines, Co-location, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues. All other traffic that would normally route through this location will take alternative paths.

 


Published: Tue, 31 Jul 2018 16:14:39 +0000
Incident: cardiff.core

We are currently experiencing a loss of connectivity to our equipment in our Cardiff POP. Engineers are already investigating. Further updates will be provided as and when they become available.


Published: Mon, 30 Jul 2018 21:20:27 +0000
Emergency Work: Columbo.core

Tuesday 31st July 2018 21:00 – 22:00

During the above window we will be replacing a failed fan unit on an edge device at this site. No downtime is expected however all directly connected services should be considered at risk for the duration of this maintenance window.


Published: Mon, 30 Jul 2018 15:45:01 +0000
Planned Maintenance: Columbo.core

Tuesday 14th August 2018 00:01 – 06:00

During the above window we will be replacing columbo.core.enta.net with a higher capacity router.

All services currently terminated in this location will be migrated on to the new hardware. This includes DSL, Leased lines and Pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.


Published: Mon, 30 Jul 2018 15:32:15 +0000
Incident: Bristol POP

We are currently experiencing a loss of connectivity to our equipment in our Bristol POP. Engineers are already investigating. Further updates will be provided as and when they become available.


Published: Tue, 24 Jul 2018 16:25:46 +0000
Planned Maintenance: Telehouse-north.core

Friday 20th July 00:01 – 06:00

During the above window we will be completing an upgrade to standby hardware within telehouse-north.core. Although no downtime is expected during this maintenance window, all services should be considered at-risk.


Published: Mon, 16 Jul 2018 15:40:16 +0000
Planned Works: DSL Platform

Tuesday July 17 00:00-0600

Thursday July 19 00:00-06:00

Friday July 20 00:00-06:00

We are aware BT are performing planned works affecting a number of service aggregators spread across several nodes on our network. Some customers on each node will be affected and will experience an outage of up to ten minutes.

The work is essential for ongoing and improved capacity management on interconnects delivered to Entanet.  Any affected customer should reboot their equipment before calling support as this should resolve any unanticipated residual issue.

Apologies for the short notice as notification was only received this morning.


Published: Mon, 16 Jul 2018 08:55:47 +0000
Emergency Work: Peterborough.core

Monday 16th July 00:01 – 02:00

During the above window we will be making routing adjustments with one of our transit providers. The work is not expected to result in any downtime however the Peterborough core should be considered at risk for the duration of the window whilst changes are taking place.


Published: Sat, 14 Jul 2018 10:32:03 +0000
Incident: Bristol

We have just experienced a brief disruption to service at our Bristol PoP. All services should now be restored and engineers are continuing to investigate the underlying cause. We apologise for any inconvenience caused.


Published: Thu, 12 Jul 2018 20:53:44 +0000